Hajime Tokuda: Transforming Hospitality Through Guest-Centric Innovation
14 Apr, 2025
In this dynamic session, Hajime Tokuda explores how guest-centric innovation is revolutionizing the hospitality industry. He shares insights on creating exceptional guest experiences through tailored services and cutting-edge technologies. Attendees will learn practical strategies to enhance engagement, foster loyalty, and differentiate their offerings in a competitive market.
Hajime Tokuda is a director at Tiger Resorts, Leisure, and Entertainment Inc. (TRLEI), which operates the Okada Manila resort in the Philippines. He guides the strategic vision and operations of one of Asia's top integrated resorts. His leadership helps maintain Okada Manila’s status as a premier destination for luxury, entertainment, and gaming.
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